General
This Privacy Policy explains how Ludus collects, uses, and shares your personal information when you use our apps and websites.
Information We Collect
When you create an account, we collect your email address, username, and profile details. If you sign in through another service, we receive the information it provides for your account.
We collect your learning activity, including saved vocabulary, answers, scores, and progress. We also collect content you submit, messages you send us, and information about your purchases and subscriptions. Schools may provide information needed to set up and manage classroom accounts.
When you use Ludus, we collect information about your device, browser, IP address, and interactions with the service, including error reports and notification preferences. Speaking exercises may send audio or text to a speech-processing provider to deliver the exercise, subject to your device permissions.
How We Use Your Information
We use your information to run your account, personalize learning, save progress, support classrooms, process subscriptions, and respond to you. We also use it to improve Ludus, send service messages and reminders, measure our marketing, prevent misuse, and meet legal obligations.
Where applicable law requires a legal basis, we process information to provide the services you request, pursue legitimate interests such as improving and securing Ludus, comply with law, or with your consent. Consent is obtained where required.
How We Share Your Information
We share information with providers that help us operate Ludus, including hosting, payment, support, communications, and speech-processing services. We also share usage and device information with analytics and advertising partners to understand service use and measure marketing.
We may share information at your direction, with your school as described below, to comply with law or protect rights and security, or in connection with a merger, acquisition, or similar transaction. Existing privacy commitments continue to apply to information transferred in a business transaction.
Advertising disclosures may count as a “sale” or “sharing” under some privacy laws, even without payment. Applicable opt-out rights are described below.
Cookies and Analytics
We use cookies and similar technologies to operate our websites, understand usage, and measure advertising. Our web services also use session replay to record interactions, page content, and technical information for troubleshooting and improvement. Passwords and authentication codes are masked, but other inputs may be recorded.
You can manage cookies through your browser settings. Some features may not work if cookies are disabled. These technologies are subject to applicable consent requirements and restrictions on children's and school information.
Children and Schools
Ludus is used by schools with students of different ages. For children under 13, parental consent or valid school authorization is required where applicable. School authorization covers educational use, not unrelated commercial purposes.
Teachers can access students' profiles and learning activity to manage classroom activities. We handle school information according to our agreements with schools and applicable law. Leaving a classroom does not automatically delete records already held by the school.
Parents and guardians can email admin@ludusapp.com to request access to or deletion of their child's information, or to stop further collection. We may verify their authority and coordinate with the school.
Deidentified Information
We may in the future use, share, license, or sell aggregated and deidentified learning information for research, analysis, and educational-product development. We would take reasonable measures to prevent identification of an individual or household, maintain the information in deidentified form, and contractually prohibit recipients from reidentifying it or passing it on without the same protections. These datasets would exclude individual learning histories, raw submissions, recordings, and account or device identifiers.
Any such use remains subject to applicable law, school agreements, platform requirements, and required consent. We would provide notice before launching a program and honor commitments made when information was collected. Declining any optional consent would not affect paid learning access.
Data Retention
We keep personal information for as long as needed to provide Ludus and fulfill the purposes described here, including legal, accounting, security, and dispute-resolution needs. Retention depends on the type of information, why it is needed, and any applicable school agreement. Information may remain in backups until their scheduled removal, subject to deletion requirements.
To request deletion of your account or personal information, email admin@ludusapp.com. Deleting your account does not cancel a subscription.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or receive a portable copy of your information; restrict or object to processing; withdraw consent; or opt out of sales, sharing, or targeted advertising. You may also request information about disclosures, appeal a decision, or complain to a privacy regulator.
To make a request or appeal, email admin@ludusapp.com. We may verify your identity or an authorized agent's authority before responding. We handle requests within applicable legal deadlines and will not unlawfully discriminate against you for exercising your rights. Withdrawing consent does not affect earlier lawful processing.
You can manage microphone, speech-recognition, and notification permissions in your device settings. Browser and device controls do not stop every form of analytics. To stop promotional emails, use the unsubscribe link or contact us; essential service messages may still be sent.
Security and International Transfers
We use safeguards to protect your information, but no system is completely secure. We and our providers may process information outside your country, subject to applicable data-transfer requirements. Contact us for information about the safeguards relevant to your data.
Other Websites
Links to other websites and services are subject to their own privacy policies. Review those policies before providing information directly to them.
Policy Updates
We will update the date on this page when this policy changes and notify you of material changes through Ludus or by email. We will obtain any required consent for new uses of your information.
Contact Us
Ludus is operated by Ludus-Language, Inc. For privacy questions or requests, email admin@ludusapp.com.